Returns & Refunds Policy

You are entitled to cancel your order within 15 days of receiving your item without giving any reason.

Return Conditions:

• The product must be unused and in its original packaging.

• Proof of purchase is required.

Refunds:
Once we receive your returned item, we will inspect it and process your refund within 7–15 business days using your original payment method.

Non-returnable Items:
Personalized or custom-made products are not eligible for return.

Contact for Returns:
Email: support@rimeote.com.

Address: KAMPUNG TANJUNG RIMAU DALAM 78000 ALOR GAJAH MELAKA.